The first deployment

Our own property went from missing 38% of its calls to missing almost none.

We didn't build Lypt for a client. We built it because our own phone kept ringing into a busy room. It has answered our calls every night since.

Before, measured honestly.

Our property in Bucovina takes bookings by phone. Most of them arrive in the evening. That's exactly when nobody could answer.

38%
of calls unanswered during busy service
100%
of calls after close went to voicemail
3 hrs
of staff time on the phone, every day

Measured over the months before switch-on.

After 90 days with Lypt on the line.

−94%
missed calls
+22%
direct bookings, away from portal fees
2.5 hrs
of staff time back, every day

Same property, same phone number, same team.

What we changed

The setup took 5 days. The team noticed on day 1.

We kept the same phone number. Calls forward to the concierge after 2 rings when nobody picks up.

It takes reservations with the date, time, covers, and any notes. It answers the standard questions. Group enquiries get captured with full details and flagged for a callback.

The owner gets a notification the moment each call ends. Every morning at 07:30, one briefing covers the whole night.

Watch a real morning briefing · 1 min 24 sec

Inside the dashboard

This is what you'd open every morning.

Live system, fictional guest names. We'll walk you through the real one on a call.

Morning Briefing page: 14 calls handled, 0 missed tonight, 3 items needing action
The Morning Briefing. Read it over coffee, know everything by 07:32.
Call log page showing every call answered, in Romanian, German, and English
Every call logged with intent and outcome. In 3 languages.
Reservations page with pending, confirmed, and completed bookings, 45 covers tonight
Bookings land here by themselves. You approve the big ones.
Insights page showing a 100 percent answer rate and the value protected
Answer rate, busiest hours, and the value each call protects.

Want the same numbers for your restaurant?

We'll look at your call volume and tell you honestly what to expect.

No commitment No pitch Just a conversation