Phone concierge for restaurants

Stop losing bookings to a phone nobody can answer.

Your line picks up every call your team can't. You'll know what happened within seconds, not the next morning.

Live in restaurants across Europe · your briefing arrives at 07:30

The cost

It's 21:40 on a Saturday. Nobody can reach the phone.

The caller waits 6 rings. They don't leave a voicemail. They call the next place on their list.

That table books somewhere else tonight. You never see the missed call. It happens again on Friday.

38%
of calls went unanswered during busy service
100%
of calls after close went to voicemail
3 hrs
of staff time on the phone, every day

Measured at our own property, before we switched Lypt on.

Those guests tried once. Then they booked the restaurant down the street.

The mechanism

Boringly simple. That's the point.

Your number stays the same. Nothing about your setup changes. Calls forward to your concierge after 2 rings when your team can't pick up.

  1. Your team misses the call

    The call forwards after 2 rings. Nobody on the floor stops what they're doing. Your number stays the same.

  2. Your concierge answers it

    It takes the reservation, captures the group enquiry, and answers the standard questions. In your restaurant's voice, not a phone tree.

  3. You know within seconds

    A notification lands on your phone the moment the call ends. The full briefing follows at 07:30.

A group of 20 calls at 22:00 on a Tuesday? You'll know at 22:01.

There's no technical work on your side. You give us your hours, your menu answers, and your booking policy. We set everything up and you're live in under 1 week.

Watch a real call · 1 min 30 sec

Proof

The system you'd get runs at our own place. Every night.

Lypt answers the phone at our own property in Bucovina. Not a demo environment. Here's what it looks like from the inside.

The Lypt dashboard's Morning Briefing page: 14 calls handled, 0 missed tonight, 3 items needing action
The Morning Briefing your team reads over coffee
The Lypt dashboard's Insights page showing a 100 percent answer rate and 68 calls this week
Every call measured. Answer rate: 100%

We didn't build this for a client. We built it because our own phone kept ringing into a busy room.

Live deployment at our own property. We'll show you the real thing on a call.

−94%
missed calls after switching on
+22%
direct bookings, away from portal fees
100%
of after-hours calls answered

First 90 days at our own property.

In their words

You've seen our numbers. Here's someone else's phone.

Maria manages a busy restaurant. Press play, or read what she said.

Maria, manager of a busy restaurant

We stopped losing guests to restaurants that simply picked up the phone.

Maria

Manager of a busy restaurant

If this makes sense for your restaurant, a 15-minute call is all it takes.

You'll talk to the founder, not a sales team. We'll look at your setup and tell you honestly if it's a fit.

No commitment No pitch Just a conversation